The Office of Licensing and Permitting provides a coordinated point of contact for customers to obtain licenses and permits, and it coordinates the agency's efforts to provide answers to general information questions from the public.
The Licensing and Permitting section processes all licenses and permits issued by FWC, making them available at over 900 agent and tax collector locations, through the Internet and by telephone. This section also processes commercial freshwater and saltwater licenses, and captive wildlife licenses.
Customer service is the responsibility of every FWC employee; however, the Customer Service Coordination section is responsible for the delivery of accurate answers to the public's questions.
Erin Rainey is the office director.