Alligator hunters must resubmit applications
Thursday, May 27, 2010
Media contact: Henry Cabbage, 850-488-8843
The Florida Fish and Wildlife Conservation
Commission (FWC) is working to get things back on track after
learning about a problem with alligator hunting permit
applications. Active Outdoors, the company that provides the FWC's
licensing and permitting system, said a coding error resulted in
the recording of incorrect harvest period choices for many of the
Florida alligator hunting applications.
The FWC has taken steps to ensure that Active
Outdoors has fixed the problem, but because the company was unable
to recover customers' selected harvest periods, new applications
will have to be submitted before a random drawing can be conducted
and permits issued. The agency will be accepting new applications
between June 1 and June 14. Everyone who previously submitted an
application will have to resubmit a new application during the new
Meanwhile, Active Outdoors general manager David
Dutch issued the following statement:
"Active Outdoors, vendor for the FWC licensing
system, recently discovered we had an issue with the alligator
application process that requires applicants to resubmit their
applications. We deeply regret this error, and we understand and
sincerely apologize for the inconvenience caused to FWC staff and
"In addition, Active Outdoors, in furtherance of
our commitment to FWC and its constituents, is waiving all
convenience fees for online Internet purchasers of the licenses
awarded as a result of the random draw. Florida residents buying
online will save over $9. Active Outdoors will forego an estimated
$75,000 in revenue from these waived convenience fees while
covering all costs of the online purchase, including processing the
payment and printing/mailing the license."
Erin Rainey, head of the FWC's Recreational
Licensing Section, said prospective gator hunters had submitted
9,681 applications during the original application period. The FWC
is contacting all applicants via e-mail or the U.S. Postal Service
to inform them of this issue.
The FWC had planned to post the results of the
random drawing on its website on May 27, but resolving the problem
made that impossible.
"Customer service is a high priority in this
agency, and we are disappointed with the service provided by the
vendor in this instance," Rainey said.
The start of the alligator hunting season, Aug. 15,
will not be delayed.
For more information about gator hunts, visit